Nigerian Communications Commission directs telcos to credit customers affected by poor service as part of efforts to improve network quality nationwide.
Telecom operators challenge NCC’s compensation model as regulator insists subscribers must not bear the cost of service disruptions.
You can almost touch the feeling of "no shaking" accompanying the networks' reign of impunity. Their sense of self - assurance oozes like that of bad...
The Nigerian telecoms revolution is still unfolding, and the NCC is at the heart of it. Whether it can rise to the challenges of poor service...